Nuance.

The internet gives us a great opportunity to broadcast messages far and wide. But without back-and-forth and face-to-face, we lose a lot of nuance. We need the chance to say, “Did you mean…?” and “Can you clarify…?” and “Here’s how that sounded to me.”

Nuanced, personal conversation allows us to refine our views and learn and grow as people. On the internet, as with one-way TV and radio commentary, often the loudest and least nuanced voices win out, because they’re bold and say what we’re already thinking. We need more real conversation, especially with people different from us, because that’s where we find the tricky, elusive, complicated truth.